mm9 Terms & Conditions and Terms of Service
This page sets out the official terms, account rules, financial matters, and responsibility commitments that all users of the mm9 platform must read and understand.
These Terms & Conditions (referred to here as the "Agreement") form a legal agreement between the mm9 platform ("we", "platform") and any player ("you", "user") who uses this website, mobile site, or any mm9 service. By continuing to use this website, you confirm that you have read, understood, and agreed to all of these terms. If you do not agree with these terms, you should not use this service.
General Restrictions and Eligibility
Only players aged 21 and above who are legally capable of making their own decisions may access and play on mm9's services. If this requirement is breached, the account may be closed immediately and any remaining funds will be reviewed before a decision is made.
- Each user may open only one personal account. Opening duplicate accounts is a breach of the rules, and mm9 has the right to take action against it.
- Depositing funds that do not belong to you for the purpose of play, or using a third party's payment method without authorization, is strictly prohibited.
- Players must register their account using their own legal name, and providing false information is not permitted.
- Using software robots, bots, scripts, or any unauthorized means to access mm9's services is prohibited.
Account Registration and Verification
When opening an account on the mm9 platform, players must provide accurate personal information and must be able to supply the following supporting documents at any time upon request—
- A clear photo copy of your National Registration Card (NRC) or Passport
- Proof of current residential address
- Proof of payment method ownership
When mm9 requests verification, the player must cooperate. Failure to do so may result in a withdrawal hold or account restriction.
Deposits and Withdrawals
All deposit/withdrawal transactions must comply with the terms of this section—
- Minimum Deposit Amount: 3,000 Ks for any method — KBZPay, Wave Money, AYA Pay, or CB Pay.
- Minimum Withdrawal Amount: 10,000 Ks. Requests below this amount will not be accepted.
- Withdrawal Processing Time: Normally processed within 10 to 45 minutes of the request. Delays may occur due to verification, and the player agrees to this.
- Deposits and withdrawals may only be made using a payment method owned by the player.
- Attempting to claim bonus funds without making a deposit, or engaging in fraudulent financial activity, may result in immediate account closure.
- If mm9 has valid grounds to place a hold on a deposit or withdrawal, the player's funds may be held while an investigation is carried out, after which a decision will be made.
Bonus and Promotion Terms
Claiming mm9's welcome bonus (100% First-Deposit Bonus) or any promotional offer is subject to the terms of this section—
- Welcome Bonus: Players can receive 100% of their first deposit amount as a bonus, up to a maximum of 100,000 Ks.
- Wagering Requirement: The bonus amount must be wagered 25 times before any winnings from the bonus can be withdrawn.
- Example (1): If you deposit 20,000 Ks, you will receive a 20,000 Ks bonus, giving a total balance of 40,000 Ks. You must wager 20,000 Ks × 25 = 500,000 Ks to complete the bonus wagering requirement.
- Example (2): If you deposit 220,000 Ks, you will receive the maximum bonus of 100,000 Ks, giving a total of 320,000 Ks. You must wager 100,000 Ks × 25 = 2,500,000 Ks to complete the wagering requirement.
- The bonus can only be claimed once. Playing in a way that is clearly intended to circumvent the wagering requirement may be considered fraudulent.
- mm9 reserves the right to modify or cancel any promotional offer with or without prior notice.
VIP Levels and Cashback Terms
mm9's VIP program has 5 levels — Bronze, Silver, Gold, Platinum, and Diamond — each with a different weekly cashback rate—
- Bronze: Maximum weekly cashback 0.3%
- Silver: Maximum weekly cashback 0.6%
- Gold: Maximum weekly cashback 0.9%
- Platinum: Maximum weekly cashback 1.2%
- Diamond: Maximum weekly cashback 1.5%
VIP level progression is determined by mm9 based on the player's playing consistency and betting patterns. Cashback funds will be credited after the designated period has ended, and mm9 reserves the right to modify cashback promotion terms.
Fraudulent Play and Financial Misconduct
mm9 is a platform fully committed to preventing financial crime. The following actions are strictly prohibited—
- Attempting to launder money through bonuses
- Using bots or tools to manipulate game outcomes
- Intentionally exploiting technical flaws in games to obtain funds
- Collusion (intentionally assisting an opponent during play)
- Using a bank account or payment method that does not belong to you
If any of these violations are detected, mm9 may immediately close the player's account and withhold any remaining funds. Legal action may also be taken.
Account Suspension, Restriction, and Closure
The following are circumstances under which mm9 may restrict a player's account—
- At the player's own request (Self-Exclusion)
- If a breach of these terms and conditions is found
- When activity is considered financially suspicious
- In the event of a third-party chargeback
- If the player is found to be under 21+
If a player wishes to close their account voluntarily, they may contact mm9 customer support to request this. Any remaining winnings (where wagering has been completed) will be returned after review.
Intellectual Property and Content Restrictions
The mm9 website, logo, design, software, game content, and all related materials are the intellectual property of mm9. Without authorization—
- Copying or distributing
- Bypassing proprietary protections
- Applying reverse engineering techniques
- Impersonating the company's name or identity to deceive other players
—are strictly prohibited, and violations may result in legal action.
Limitation of Liability and Service Interruption
mm9 is not responsible for losses related to the following—
- Game interruptions caused by internet connection failures, server maintenance, or temporary service outages
- Losses arising from issues with the player's own device (phone/computer)
- Losses caused by the player's failure to protect their account from third-party access
- Unexpected service suspension due to legal requirements or regulatory directives
For any games in progress at the time of a service suspension, mm9 will settle them based on the platform's system records.
Personal Data Protection and SSL Security
The mm9 platform protects players' personal data and financial transactions using SSL encryption technology, and will not sell or share this data with third parties. Full details on how personal data is handled can be found in our Privacy Policy.
- Players are responsible for keeping their own login credentials secure and must not share them with others.
- Any changes related to your account must be reported to mm9 customer support immediately.
- No mm9 staff member will ever ask for your phone number or payment details — if anyone does, treat it as fraud.
Responsible Gaming and Self-Exclusion
mm9 is committed to helping players engage in responsible gaming. If you have a gambling-related concern, the following options are available on our Responsible Gaming page—
- You can set a pre-defined deposit limit
- You can apply for temporary or permanent self-exclusion
- You can contact customer support via 24/7 Live Chat
mm9 will not accept requests to lift a self-exclusion before the designated period has ended.
Amendments and Notification
mm9 reserves the right to amend these terms and conditions at any time. For significant changes, we will make reasonable efforts to notify players in advance. Players who continue to use the platform after any amendment are considered to have accepted the updated terms. If you have any questions about these terms, you can contact mm9 customer support via 24/7 Live Chat.